Protect Your Investment in EV Charging
LilyPad EV offers the ReadyCharge Program, enhancing manufacturers’ limited warranty with tailored coverage.
ReadyCharge is designed to maximize station uptime and simplify ownership for all EV charging stations.
Why ReadyCharge?
Commercial charging stations, even when backed by an expensive extended warranty, frequently plunge owners into a maze of confusing communications when breakdowns hit. This stems from a purely reactive model that only kicks in after the damage is done, leaving you scrambling for solutions amid downtime and escalating costs.
ReadyCharge offers the same coverage and monitoring options as a traditional extended warranty, along with the added benefit of regular maintenance. This proactive approach ensures your charging station is cared for before problems arise, rather than just addressing them after the fact.
Commercial charging stations, even when backed by an expensive extended warranty, frequently plunge owners into a maze of confusing communications when breakdowns hit. This stems from a purely reactive model that only kicks in after the damage is done, leaving you scrambling for solutions amid downtime and escalating costs.
ReadyCharge offers the same coverage and monitoring options as a traditional extended warranty, along with the added benefit of regular maintenance. This proactive approach ensures your charging station is cared for before problems arise, rather than just addressing them after the fact.
Included with ReadyCharge
- Repair technician dispatch when required
- Same-day, next-day, and five-day SLA’s
- Unlimited software configuration changes
- 98% annual uptime objective
- Monthly and quarterly station performance reports (optional)
- Labor coverage for vandalism, abuse, and accidents
Coverage Options*
- ReadyCharge Complete: All-inclusive parts & labor warranty
- ReadyCharge Parts: Parts-only warranty, labor billed as needed
- ReadyCharge Standby: Standard manufacturer’s warranty, parts and labor billed as needed
LilyPad remains your support provider regardless of plan selected.
*Vandalism, excessive wear & tear, and destruction are excluded from standard warranty coverage. ReadyCharge Complete will cover only the labor for vandalism and excessive wear & tear. ReadyCharge Parts and ReadyCharge Standby do not provide any coverage for these exclusions.
Maintenance Add-On
Available quarterly, bi-annually, or annually:
- Visual inspection
- Cleaning of stations and area
- Condition report with photos
- Repair/replacement recommendations